Completely honest and straight forward. Went through it with Koons ford and they absolutely messed with me. Charged me 2k and never told me what was wrong but said "it's running so whatever we did fixed it" even though they sent me out with a flat tire and engine light still on. Took it to merchants and within a couple hours they diagnosed the issue and had it fixed next day. Even stayed after hours to wait for me to get off work and pick it up. Great, honest and reliable!
Agatha, thank you for sharing your experience with us. We're sorry that you had a negative encounter elsewhere, but we're thrilled that you found our service to be honest and reliable. Our team takes pride in providing comprehensive and transparent care for our customers' vehicles. We're glad we could diagnose and fix the issue promptly, and our commitment to exceptional service extends to accommodating your schedule. Thank you for choosing us, and we look forward to serving you in the future.
- Edgewater