Months ago, during a visit at the dealership for an unrelated service, I was advised to get new brakes (front and back) at a rather hefty price. Since my wife and I use another vehicle as our primary and there were no brake noises/issues, I dismissed their recommendation. A new year and we decided we'd better bite the bullet and get this addressed, so I took the vehicle to the Edgewater branch, knowing I'd get excellent service at a lower price, To my delight and amazement, I found out that - quite contrary to what I was told at dealership - the brakes were fine. To quote Admiral ( I apologize for not getting his name) "...you practically have new brakes on this vehicle!..." This wasn't my first visit to the Edgewater branch; I've taken several different vehicles over the years. And in each and every case, the service has been fantastic. They are very friendly -not like the stereotypical condensending service advisors at many repair shops - and I always know they'll give me great service without trying to upsale. I can't recommend this place enough and heartily recommend them to all....
Thank you for taking the time to share your experience, Ray! It's delightful to hear that we consistently provide you with outstanding service. We take pride in our friendly and honest approach, ensuring that your vehicle receives the attention it needs. Recommendations are always based on thorough evaluations, and we're pleased that we could reassure you about the condition of your brakes. We appreciate your recommendation and look forward to serving you again at our Edgewater branch!
- Edgewater